Global Cloud-based BPO Market Insights, Forecast to 2031

Report ID: 1653568 | Published Date: Feb 2026 | No. of Page: 117 | Base Year: 2025 | Rating: 5 | Webstory: Check our Web story
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Impact of U.S Tarrifs Analyzed 2025 

1 Report Business Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Cloud-based BPO Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
        1.2.2 Human Resource
        1.2.3 E-Commerce
        1.2.4 Finance and Accounting
        1.2.5 Customer Care
        1.2.6 Sales and Marketing
        1.2.7 Others
    1.3 Market by Application
        1.3.1 Global Cloud-based BPO Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
        1.3.2 BFSI
        1.3.3 Telecom & IT
        1.3.4 Healthcare
        1.3.5 Automotive
        1.3.6 Manufacturing
        1.3.7 Food And Beverage
        1.3.8 Power & Energy
        1.3.9 Consumer Electronics
        1.3.10 Others
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Cloud-based BPO Market Perspective (2017-2028)
    2.2 Cloud-based BPO Growth Trends by Region
        2.2.1 Cloud-based BPO Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Cloud-based BPO Historic Market Size by Region (2017-2022)
        2.2.3 Cloud-based BPO Forecasted Market Size by Region (2023-2028)
    2.3 Cloud-based BPO Market Dynamics
        2.3.1 Cloud-based BPO Industry Trends
        2.3.2 Cloud-based BPO Market Drivers
        2.3.3 Cloud-based BPO Market Challenges
        2.3.4 Cloud-based BPO Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Cloud-based BPO Players by Revenue
        3.1.1 Global Top Cloud-based BPO Players by Revenue (2017-2022)
        3.1.2 Global Cloud-based BPO Revenue Market Share by Players (2017-2022)
    3.2 Global Cloud-based BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Cloud-based BPO Revenue
    3.4 Global Cloud-based BPO Market Concentration Ratio
        3.4.1 Global Cloud-based BPO Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Cloud-based BPO Revenue in 2021
    3.5 Cloud-based BPO Key Players Head office and Area Served
    3.6 Key Players Cloud-based BPO Product Solution and Service
    3.7 Date of Enter into Cloud-based BPO Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud-based BPO Breakdown Data by Type
    4.1 Global Cloud-based BPO Historic Market Size by Type (2017-2022)
    4.2 Global Cloud-based BPO Forecasted Market Size by Type (2023-2028)
5 Cloud-based BPO Breakdown Data by Application
    5.1 Global Cloud-based BPO Historic Market Size by Application (2017-2022)
    5.2 Global Cloud-based BPO Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Cloud-based BPO Market Size (2017-2028)
    6.2 North America Cloud-based BPO Market Size by Type
        6.2.1 North America Cloud-based BPO Market Size by Type (2017-2022)
        6.2.2 North America Cloud-based BPO Market Size by Type (2023-2028)
        6.2.3 North America Cloud-based BPO Market Share by Type (2017-2028)
    6.3 North America Cloud-based BPO Market Size by Application
        6.3.1 North America Cloud-based BPO Market Size by Application (2017-2022)
        6.3.2 North America Cloud-based BPO Market Size by Application (2023-2028)
        6.3.3 North America Cloud-based BPO Market Share by Application (2017-2028)
    6.4 North America Cloud-based BPO Market Size by Country
        6.4.1 North America Cloud-based BPO Market Size by Country (2017-2022)
        6.4.2 North America Cloud-based BPO Market Size by Country (2023-2028)
        6.4.3 U.S.
        6.4.4 Canada
7 Europe
    7.1 Europe Cloud-based BPO Market Size (2017-2028)
    7.2 Europe Cloud-based BPO Market Size by Type
        7.2.1 Europe Cloud-based BPO Market Size by Type (2017-2022)
        7.2.2 Europe Cloud-based BPO Market Size by Type (2023-2028)
        7.2.3 Europe Cloud-based BPO Market Share by Type (2017-2028)
    7.3 Europe Cloud-based BPO Market Size by Application
        7.3.1 Europe Cloud-based BPO Market Size by Application (2017-2022)
        7.3.2 Europe Cloud-based BPO Market Size by Application (2023-2028)
        7.3.3 Europe Cloud-based BPO Market Share by Application (2017-2028)
    7.4 Europe Cloud-based BPO Market Size by Country
        7.4.1 Europe Cloud-based BPO Market Size by Country (2017-2022)
        7.4.2 Europe Cloud-based BPO Market Size by Country (2023-2028)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Cloud-based BPO Market Size (2017-2028)
    8.2 Asia-Pacific Cloud-based BPO Market Size by Type
        8.2.1 Asia-Pacific Cloud-based BPO Market Size by Type (2017-2022)
        8.2.2 Asia-Pacific Cloud-based BPO Market Size by Type (2023-2028)
        8.2.3 Asia-Pacific Cloud-based BPO Market Share by Type (2017-2028)
    8.3 Asia-Pacific Cloud-based BPO Market Size by Application
        8.3.1 Asia-Pacific Cloud-based BPO Market Size by Application (2017-2022)
        8.3.2 Asia-Pacific Cloud-based BPO Market Size by Application (2023-2028)
        8.3.3 Asia-Pacific Cloud-based BPO Market Share by Application (2017-2028)
    8.4 Asia-Pacific Cloud-based BPO Market Size by Region
        8.4.1 Asia-Pacific Cloud-based BPO Market Size by Region (2017-2022)
        8.4.2 Asia-Pacific Cloud-based BPO Market Size by Region (2023-2028)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia 
9 Latin America
    9.1 Latin America Cloud-based BPO Market Size (2017-2028)
    9.2 Latin America Cloud-based BPO Market Size by Type
        9.2.1 Latin America Cloud-based BPO Market Size by Type (2017-2022)
        9.2.2 Latin America Cloud-based BPO Market Size by Type (2023-2028)
        9.2.3 Latin America Cloud-based BPO Market Share by Type (2017-2028)
    9.3 Latin America Cloud-based BPO Market Size by Application
        9.3.1 Latin America Cloud-based BPO Market Size by Application (2017-2022)
        9.3.2 Latin America Cloud-based BPO Market Size by Application (2023-2028)
        9.3.3 Latin America Cloud-based BPO Market Share by Application (2017-2028)
    9.4 Latin America Cloud-based BPO Market Size by Country
        9.4.1 Latin America Cloud-based BPO Market Size by Country (2017-2022)
        9.4.2 Latin America Cloud-based BPO Market Size by Country (2023-2028)
        9.4.3 Mexico
        9.4.4 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Cloud-based BPO Market Size (2017-2028)
    10.2 Middle East & Africa Cloud-based BPO Market Size by Type
        10.2.1 Middle East & Africa Cloud-based BPO Market Size by Type (2017-2022)
        10.2.2 Middle East & Africa Cloud-based BPO Market Size by Type (2023-2028)
        10.2.3 Middle East & Africa Cloud-based BPO Market Share by Type (2017-2028)
    10.3 Middle East & Africa Cloud-based BPO Market Size by Application
        10.3.1 Middle East & Africa Cloud-based BPO Market Size by Application (2017-2022)
        10.3.2 Middle East & Africa Cloud-based BPO Market Size by Application (2023-2028)
        10.3.3 Middle East & Africa Cloud-based BPO Market Share by Application (2017-2028)
    10.4 Middle East & Africa Cloud-based BPO Market Size by Country
        10.4.1 Middle East & Africa Cloud-based BPO Market Size by Country (2017-2022)
        10.4.2 Middle East & Africa Cloud-based BPO Market Size by Country (2023-2028)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE
11 Key Players Profiles
    11.1 Firstsource Solutions
        11.1.1 Firstsource Solutions Company Details
        11.1.2 Firstsource Solutions Business Overview
        11.1.3 Firstsource Solutions Cloud-based BPO Introduction
        11.1.4 Firstsource Solutions Revenue in Cloud-based BPO Business (2017-2022)
        11.1.5 Firstsource Solutions Recent Developments
    11.2 WNS
        11.2.1 WNS Company Details
        11.2.2 WNS Business Overview
        11.2.3 WNS Cloud-based BPO Introduction
        11.2.4 WNS Revenue in Cloud-based BPO Business (2017-2022)
        11.2.5 WNS Recent Developments
    11.3 Infosys
        11.3.1 Infosys Company Details
        11.3.2 Infosys Business Overview
        11.3.3 Infosys Cloud-based BPO Introduction
        11.3.4 Infosys Revenue in Cloud-based BPO Business (2017-2022)
        11.3.5 Infosys Recent Developments
    11.4 HCL Technologies
        11.4.1 HCL Technologies Company Details
        11.4.2 HCL Technologies Business Overview
        11.4.3 HCL Technologies Cloud-based BPO Introduction
        11.4.4 HCL Technologies Revenue in Cloud-based BPO Business (2017-2022)
        11.4.5 HCL Technologies Recent Developments
    11.5 Genpact
        11.5.1 Genpact Company Details
        11.5.2 Genpact Business Overview
        11.5.3 Genpact Cloud-based BPO Introduction
        11.5.4 Genpact Revenue in Cloud-based BPO Business (2017-2022)
        11.5.5 Genpact Recent Developments
    11.6 Capgemini
        11.6.1 Capgemini Company Details
        11.6.2 Capgemini Business Overview
        11.6.3 Capgemini Cloud-based BPO Introduction
        11.6.4 Capgemini Revenue in Cloud-based BPO Business (2017-2022)
        11.6.5 Capgemini Recent Developments
    11.7 Atos
        11.7.1 Atos Company Details
        11.7.2 Atos Business Overview
        11.7.3 Atos Cloud-based BPO Introduction
        11.7.4 Atos Revenue in Cloud-based BPO Business (2017-2022)
        11.7.5 Atos Recent Developments
    11.8 Tata Consultancy Services
        11.8.1 Tata Consultancy Services Company Details
        11.8.2 Tata Consultancy Services Business Overview
        11.8.3 Tata Consultancy Services Cloud-based BPO Introduction
        11.8.4 Tata Consultancy Services Revenue in Cloud-based BPO Business (2017-2022)
        11.8.5 Tata Consultancy Services Recent Developments
    11.9 DXC Technology
        11.9.1 DXC Technology Company Details
        11.9.2 DXC Technology Business Overview
        11.9.3 DXC Technology Cloud-based BPO Introduction
        11.9.4 DXC Technology Revenue in Cloud-based BPO Business (2017-2022)
        11.9.5 DXC Technology Recent Developments
    11.10 Sungard
        11.10.1 Sungard Company Details
        11.10.2 Sungard Business Overview
        11.10.3 Sungard Cloud-based BPO Introduction
        11.10.4 Sungard Revenue in Cloud-based BPO Business (2017-2022)
        11.10.5 Sungard Recent Developments
    11.11 Accenture
        11.11.1 Accenture Company Details
        11.11.2 Accenture Business Overview
        11.11.3 Accenture Cloud-based BPO Introduction
        11.11.4 Accenture Revenue in Cloud-based BPO Business (2017-2022)
        11.11.5 Accenture Recent Developments
    11.12 ADP
        11.12.1 ADP Company Details
        11.12.2 ADP Business Overview
        11.12.3 ADP Cloud-based BPO Introduction
        11.12.4 ADP Revenue in Cloud-based BPO Business (2017-2022)
        11.12.5 ADP Recent Developments
    11.13 IBM
        11.13.1 IBM Company Details
        11.13.2 IBM Business Overview
        11.13.3 IBM Cloud-based BPO Introduction
        11.13.4 IBM Revenue in Cloud-based BPO Business (2017-2022)
        11.13.5 IBM Recent Developments
    11.14 Oracle
        11.14.1 Oracle Company Details
        11.14.2 Oracle Business Overview
        11.14.3 Oracle Cloud-based BPO Introduction
        11.14.4 Oracle Revenue in Cloud-based BPO Business (2017-2022)
        11.14.5 Oracle Recent Developments
    11.15 SAP
        11.15.1 SAP Company Details
        11.15.2 SAP Business Overview
        11.15.3 SAP Cloud-based BPO Introduction
        11.15.4 SAP Revenue in Cloud-based BPO Business (2017-2022)
        11.15.5 SAP Recent Developments
    11.16 Xerox
        11.16.1 Xerox Company Details
        11.16.2 Xerox Business Overview
        11.16.3 Xerox Cloud-based BPO Introduction
        11.16.4 Xerox Revenue in Cloud-based BPO Business (2017-2022)
        11.16.5 Xerox Recent Developments
    11.17 HPE
        11.17.1 HPE Company Details
        11.17.2 HPE Business Overview
        11.17.3 HPE Cloud-based BPO Introduction
        11.17.4 HPE Revenue in Cloud-based BPO Business (2017-2022)
        11.17.5 HPE Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Author Details
    13.3 Disclaimer

List of Tables
    Table 1. Global Cloud-based BPO Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
    Table 2. Key Players of Human Resource
    Table 3. Key Players of E-Commerce
    Table 4. Key Players of Finance and Accounting
    Table 5. Key Players of Customer Care
    Table 6. Key Players of Sales and Marketing
    Table 7. Key Players of Others
    Table 8. Global Cloud-based BPO Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
    Table 9. Global Cloud-based BPO Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 10. Global Cloud-based BPO Market Size by Region (2017-2022) & (US$ Million)
    Table 11. Global Cloud-based BPO Market Share by Region (2017-2022)
    Table 12. Global Cloud-based BPO Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 13. Global Cloud-based BPO Market Share by Region (2023-2028)
    Table 14. Cloud-based BPO Market Trends
    Table 15. Cloud-based BPO Market Drivers
    Table 16. Cloud-based BPO Market Challenges
    Table 17. Cloud-based BPO Market Restraints
    Table 18. Global Cloud-based BPO Revenue by Players (2017-2022) & (US$ Million)
    Table 19. Global Cloud-based BPO Revenue Share by Players (2017-2022)
    Table 20. Global Top Cloud-based BPO by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud-based BPO as of 2021)
    Table 21. Ranking of Global Top Cloud-based BPO Companies by Revenue (US$ Million) in 2021
    Table 22. Global 5 Largest Players Market Share by Cloud-based BPO Revenue (CR5 and HHI) & (2017-2022)
    Table 23. Key Players Headquarters and Area Served
    Table 24. Key Players Cloud-based BPO Product Solution and Service
    Table 25. Date of Enter into Cloud-based BPO Market
    Table 26. Mergers & Acquisitions, Expansion Plans
    Table 27. Global Cloud-based BPO Market Size by Type (2017-2022) & (US$ Million)
    Table 28. Global Cloud-based BPO Revenue Market Share by Type (2017-2022)
    Table 29. Global Cloud-based BPO Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 30. Global Cloud-based BPO Revenue Market Share by Type (2023-2028)
    Table 31. Global Cloud-based BPO Market Size by Application (2017-2022) & (US$ Million)
    Table 32. Global Cloud-based BPO Revenue Share by Application (2017-2022)
    Table 33. Global Cloud-based BPO Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 34. Global Cloud-based BPO Revenue Share by Application (2023-2028)
    Table 35. North America Cloud-based BPO Market Size by Type (2017-2022) & (US$ Million)
    Table 36. North America Cloud-based BPO Market Size by Type (2023-2028) & (US$ Million)
    Table 37. North America Cloud-based BPO Market Size by Application (2017-2022) & (US$ Million)
    Table 38. North America Cloud-based BPO Market Size by Application (2023-2028) & (US$ Million)
    Table 39. North America Cloud-based BPO Market Size by Country (2017-2022) & (US$ Million)
    Table 40. North America Cloud-based BPO Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Europe Cloud-based BPO Market Size by Type (2017-2022) & (US$ Million)
    Table 42. Europe Cloud-based BPO Market Size by Type (2023-2028) & (US$ Million)
    Table 43. Europe Cloud-based BPO Market Size by Application (2017-2022) & (US$ Million)
    Table 44. Europe Cloud-based BPO Market Size by Application (2023-2028) & (US$ Million)
    Table 45. Europe Cloud-based BPO Market Size by Country (2017-2022) & (US$ Million)
    Table 46. Europe Cloud-based BPO Market Size by Country (2023-2028) & (US$ Million)
    Table 47. Asia Pacific Cloud-based BPO Market Size by Type (2017-2022) & (US$ Million)
    Table 48. Asia Pacific Cloud-based BPO Market Size by Type (2023-2028) & (US$ Million)
    Table 49. Asia Pacific Cloud-based BPO Market Size by Application (2017-2022) & (US$ Million)
    Table 50. Asia Pacific Cloud-based BPO Market Size by Application (2023-2028) & (US$ Million)
    Table 51. Asia Pacific Cloud-based BPO Market Size by Region (2017-2022) & (US$ Million)
    Table 52. Asia Pacific Cloud-based BPO Market Size by Region (2023-2028) & (US$ Million)
    Table 53. Latin America Cloud-based BPO Market Size by Type (2017-2022) & (US$ Million)
    Table 54. Latin America Cloud-based BPO Market Size by Type (2023-2028) & (US$ Million)
    Table 55. Latin America Cloud-based BPO Market Size by Application (2017-2022) & (US$ Million)
    Table 56. Latin America Cloud-based BPO Market Size by Application (2023-2028) & (US$ Million)
    Table 57. Latin America Cloud-based BPO Market Size by Country (2017-2022) & (US$ Million)
    Table 58. Latin America Cloud-based BPO Market Size by Country (2023-2028) & (US$ Million)
    Table 59. Middle East and Africa Cloud-based BPO Market Size by Type (2017-2022) & (US$ Million)
    Table 60. Middle East and Africa Cloud-based BPO Market Size by Type (2023-2028) & (US$ Million)
    Table 61. Middle East and Africa Cloud-based BPO Market Size by Application (2017-2022) & (US$ Million)
    Table 62. Middle East and Africa Cloud-based BPO Market Size by Application (2023-2028) & (US$ Million)
    Table 63. Middle East and Africa Cloud-based BPO Market Size by Country (2017-2022) & (US$ Million)
    Table 64. Middle East and Africa Cloud-based BPO Market Size by Country (2023-2028) & (US$ Million)
    Table 65. Firstsource Solutions Company Details
    Table 66. Firstsource Solutions Business Overview
    Table 67. Firstsource Solutions Cloud-based BPO Product
    Table 68. Firstsource Solutions Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 69. Firstsource Solutions Recent Developments
    Table 70. WNS Company Details
    Table 71. WNS Business Overview
    Table 72. WNS Cloud-based BPO Product
    Table 73. WNS Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 74. WNS Recent Developments
    Table 75. Infosys Company Details
    Table 76. Infosys Business Overview
    Table 77. Infosys Cloud-based BPO Product
    Table 78. Infosys Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 79. Infosys Recent Developments
    Table 80. HCL Technologies Company Details
    Table 81. HCL Technologies Business Overview
    Table 82. HCL Technologies Cloud-based BPO Product
    Table 83. HCL Technologies Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 84. HCL Technologies Recent Developments
    Table 85. Genpact Company Details
    Table 86. Genpact Business Overview
    Table 87. Genpact Cloud-based BPO Product
    Table 88. Genpact Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 89. Genpact Recent Developments
    Table 90. Capgemini Company Details
    Table 91. Capgemini Business Overview
    Table 92. Capgemini Cloud-based BPO Product
    Table 93. Capgemini Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 94. Capgemini Recent Developments
    Table 95. Atos Company Details
    Table 96. Atos Business Overview
    Table 97. Atos Cloud-based BPO Product
    Table 98. Atos Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 99. Atos Recent Developments
    Table 100. Tata Consultancy Services Company Details
    Table 101. Tata Consultancy Services Business Overview
    Table 102. Tata Consultancy Services Cloud-based BPO Product
    Table 103. Tata Consultancy Services Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 104. Tata Consultancy Services Recent Developments
    Table 105. DXC Technology Company Details
    Table 106. DXC Technology Business Overview
    Table 107. DXC Technology Cloud-based BPO Product
    Table 108. DXC Technology Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 109. DXC Technology Recent Developments
    Table 110. Sungard Company Details
    Table 111. Sungard Business Overview
    Table 112. Sungard Cloud-based BPO Product
    Table 113. Sungard Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 114. Sungard Recent Developments
    Table 115. Accenture Company Details
    Table 116. Accenture Business Overview
    Table 117. Accenture Cloud-based BPO Product
    Table 118. Accenture Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 119. Accenture Recent Developments
    Table 120. ADP Company Details
    Table 121. ADP Business Overview
    Table 122. ADP Cloud-based BPO Product
    Table 123. ADP Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 124. ADP Recent Developments
    Table 125. IBM Company Details
    Table 126. IBM Business Overview
    Table 127. IBM Cloud-based BPO Product
    Table 128. IBM Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 129. IBM Recent Developments
    Table 130. Oracle Company Details
    Table 131. Oracle Business Overview
    Table 132. Oracle Cloud-based BPO Product
    Table 133. Oracle Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 134. Oracle Recent Developments
    Table 135. SAP Company Details
    Table 136. SAP Business Overview
    Table 137. SAP Cloud-based BPO Product
    Table 138. SAP Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 139. SAP Recent Developments
    Table 140. Xerox Company Details
    Table 141. Xerox Business Overview
    Table 142. Xerox Cloud-based BPO Product
    Table 143. Xerox Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 144. Xerox Recent Developments
    Table 145. HPE Company Details
    Table 146. HPE Business Overview
    Table 147. HPE Cloud-based BPO Product
    Table 148. HPE Revenue in Cloud-based BPO Business (2017-2022) & (US$ Million)
    Table 149. HPE Recent Developments
    Table 150. Research Programs/Design for This Report
    Table 151. Key Data Information from Secondary Sources
    Table 152. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Cloud-based BPO Market Share by Type: 2021 VS 2028
    Figure 2. Human Resource Features
    Figure 3. E-Commerce Features
    Figure 4. Finance and Accounting Features
    Figure 5. Customer Care Features
    Figure 6. Sales and Marketing Features
    Figure 7. Others Features
    Figure 8. Global Cloud-based BPO Market Share by Application: 2021 VS 2028
    Figure 9. BFSI Case Studies
    Figure 10. Telecom & IT Case Studies
    Figure 11. Healthcare Case Studies
    Figure 12. Automotive Case Studies
    Figure 13. Manufacturing Case Studies
    Figure 14. Food And Beverage Case Studies
    Figure 15. Power & Energy Case Studies
    Figure 16. Consumer Electronics Case Studies
    Figure 17. Others Case Studies
    Figure 18. Cloud-based BPO Report Years Considered
    Figure 19. Global Cloud-based BPO Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 20. Global Cloud-based BPO Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 21. Global Cloud-based BPO Market Share by Region: 2021 VS 2028
    Figure 22. Global Cloud-based BPO Market Share by Players in 2021
    Figure 23. Global Top Cloud-based BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud-based BPO as of 2021)
    Figure 24. The Top 10 and 5 Players Market Share by Cloud-based BPO Revenue in 2021
    Figure 25. North America Cloud-based BPO Market Size YoY (2017-2028) & (US$ Million)
    Figure 26. North America Cloud-based BPO Market Size Market Share by Type (2017-2028)
    Figure 27. North America Cloud-based BPO Market Size Market Share by Application (2017-2028)
    Figure 28. North America Cloud-based BPO Market Size Share by Country (2017-2028)
    Figure 29. United States Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Canada Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Europe Cloud-based BPO Market Size YoY (2017-2028) & (US$ Million)
    Figure 32. Europe Cloud-based BPO Market Size Market Share by Type (2017-2028)
    Figure 33. Europe Cloud-based BPO Market Size Market Share by Application (2017-2028)
    Figure 34. Europe Cloud-based BPO Market Size Share by Country (2017-2028)
    Figure 35. Germany Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. France Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. U.K. Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Italy Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Russia Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 40. Nordic Countries Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Asia-Pacific Cloud-based BPO Market Size YoY (2017-2028) & (US$ Million)
    Figure 42. Asia Pacific Cloud-based BPO Market Size Market Share by Type (2017-2028)
    Figure 43. Asia Pacific Cloud-based BPO Market Size Market Share by Application (2017-2028)
    Figure 44. Asia Pacific Cloud-based BPO Market Size Share by Region (2017-2028)
    Figure 45. China Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 46. Japan Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 47. South Korea Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 48. Southeast Asia Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 49. India Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 50. Australia Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
    Figure 51. Latin America Cloud-based BPO Market Size YoY (2017-2028) & (US$ Million)
    Figure 52. Latin America Cloud-based BPO Market Size Market Share by Type (2017-2028)
    Figure 53. Latin America Cloud-based BPO Market Size Market Share by Application (2017-2028)
    Figure 54. Latin America Cloud-based BPO Market Size Share by Country (2017-2028)
    Figure 55. Mexico Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 56. Brazil Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 57. Middle East & Africa Cloud-based BPO Market Size YoY (2017-2028) & (US$ Million)
    Figure 58. Middle East and Africa Cloud-based BPO Market Size Market Share by Type (2017-2028)
    Figure 59. Middle East and Africa Cloud-based BPO Market Size Market Share by Application (2017-2028)
    Figure 60. Middle East and Africa Cloud-based BPO Market Size Share by Country (2017-2028)
    Figure 61. Turkey Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 62. Saudi Arabia Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 63. UAE Cloud-based BPO Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 64. Firstsource Solutions Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 65. WNS Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 66. Infosys Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 67. HCL Technologies Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 68. Genpact Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 69. Capgemini Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 70. Atos Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 71. Tata Consultancy Services Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 72. DXC Technology Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 73. Sungard Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 74. Accenture Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 75. ADP Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 76. IBM Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 77. Oracle Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 78. SAP Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 79. Xerox Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 80. HPE Revenue Growth Rate in Cloud-based BPO Business (2017-2022)
    Figure 81. Bottom-up and Top-down Approaches for This Report
    Figure 82. Data Triangulation
    Figure 83. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Firstsource Solutions
WNS
Infosys
HCL Technologies
Genpact
Capgemini
Atos
Tata Consultancy Services
DXC Technology
Sungard
Accenture
ADP
IBM
Oracle
SAP
Xerox
HPE
Frequently Asked Questions
Cloud-based BPO report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Cloud-based BPO report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Cloud-based BPO report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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