Global Digital Experience Management Software Market Research Report 2023

Report ID: 1985454 | Published Date: Jan 2026 | No. of Page: 86 | Base Year: 2025 | Rating: 4.6 | Webstory: Check our Web story
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Impact of U.S Tarrifs Analyzed 2025 

1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Digital Experience Management Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Web Content Management
        1.2.3 Multi-Channel Customer Communication Management
        1.2.4 Customer Relationship Management
        1.2.5 Digital Employee Experience
        1.2.6 Web Portals
        1.2.7 Customer Experience Management
        1.2.8 Analytics
    1.3 Market by Application
        1.3.1 Global Digital Experience Management Software Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Government
        1.3.3 BFSI
        1.3.4 IT & Telecommunication
        1.3.5 Healthcare
        1.3.6 Retail
        1.3.7 Travel & Hospitality
        1.3.8 Transportation & Logistics
        1.3.9 Media & Entertainment
        1.3.10 Others
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Digital Experience Management Software Market Perspective (2017-2028)
    2.2 Digital Experience Management Software Growth Trends by Region
        2.2.1 Digital Experience Management Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Digital Experience Management Software Historic Market Size by Region (2017-2022)
        2.2.3 Digital Experience Management Software Forecasted Market Size by Region (2023-2028)
    2.3 Digital Experience Management Software Market Dynamics
        2.3.1 Digital Experience Management Software Industry Trends
        2.3.2 Digital Experience Management Software Market Drivers
        2.3.3 Digital Experience Management Software Market Challenges
        2.3.4 Digital Experience Management Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Digital Experience Management Software Players by Revenue
        3.1.1 Global Top Digital Experience Management Software Players by Revenue (2017-2022)
        3.1.2 Global Digital Experience Management Software Revenue Market Share by Players (2017-2022)
    3.2 Global Digital Experience Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Digital Experience Management Software Revenue
    3.4 Global Digital Experience Management Software Market Concentration Ratio
        3.4.1 Global Digital Experience Management Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Digital Experience Management Software Revenue in 2021
    3.5 Digital Experience Management Software Key Players Head office and Area Served
    3.6 Key Players Digital Experience Management Software Product Solution and Service
    3.7 Date of Enter into Digital Experience Management Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Digital Experience Management Software Breakdown Data by Type
    4.1 Global Digital Experience Management Software Historic Market Size by Type (2017-2022)
    4.2 Global Digital Experience Management Software Forecasted Market Size by Type (2023-2028)
5 Digital Experience Management Software Breakdown Data by Application
    5.1 Global Digital Experience Management Software Historic Market Size by Application (2017-2022)
    5.2 Global Digital Experience Management Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Digital Experience Management Software Market Size (2017-2028)
    6.2 North America Digital Experience Management Software Market Size by Country (2017-2022)
    6.3 North America Digital Experience Management Software Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Digital Experience Management Software Market Size (2017-2028)
    7.2 Europe Digital Experience Management Software Market Size by Country (2017-2022)
    7.3 Europe Digital Experience Management Software Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Digital Experience Management Software Market Size (2017-2028)
    8.2 Asia-Pacific Digital Experience Management Software Market Size by Country (2017-2022)
    8.3 Asia-Pacific Digital Experience Management Software Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Digital Experience Management Software Market Size (2017-2028)
    9.2 Latin America Digital Experience Management Software Market Size by Country (2017-2022)
    9.3 Latin America Digital Experience Management Software Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Digital Experience Management Software Market Size (2017-2028)
    10.2 Middle East & Africa Digital Experience Management Software Market Size by Country (2017-2022)
    10.3 Middle East & Africa Digital Experience Management Software Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Oracle Corporation (US)
        11.1.1 Oracle Corporation (US) Company Detail
        11.1.2 Oracle Corporation (US) Business Overview
        11.1.3 Oracle Corporation (US) Digital Experience Management Software Introduction
        11.1.4 Oracle Corporation (US) Revenue in Digital Experience Management Software Business (2017-2022)
        11.1.5 Oracle Corporation (US) Recent Development
    11.2 SAP SE (Germany)
        11.2.1 SAP SE (Germany) Company Detail
        11.2.2 SAP SE (Germany) Business Overview
        11.2.3 SAP SE (Germany) Digital Experience Management Software Introduction
        11.2.4 SAP SE (Germany) Revenue in Digital Experience Management Software Business (2017-2022)
        11.2.5 SAP SE (Germany) Recent Development
    11.3 IBM Corporation (US)
        11.3.1 IBM Corporation (US) Company Detail
        11.3.2 IBM Corporation (US) Business Overview
        11.3.3 IBM Corporation (US) Digital Experience Management Software Introduction
        11.3.4 IBM Corporation (US) Revenue in Digital Experience Management Software Business (2017-2022)
        11.3.5 IBM Corporation (US) Recent Development
    11.4 Infosys (India)
        11.4.1 Infosys (India) Company Detail
        11.4.2 Infosys (India) Business Overview
        11.4.3 Infosys (India) Digital Experience Management Software Introduction
        11.4.4 Infosys (India) Revenue in Digital Experience Management Software Business (2017-2022)
        11.4.5 Infosys (India) Recent Development
    11.5 Salesforce.Com (US)
        11.5.1 Salesforce.Com (US) Company Detail
        11.5.2 Salesforce.Com (US) Business Overview
        11.5.3 Salesforce.Com (US) Digital Experience Management Software Introduction
        11.5.4 Salesforce.Com (US) Revenue in Digital Experience Management Software Business (2017-2022)
        11.5.5 Salesforce.Com (US) Recent Development
    11.6 SDL Plc (UK)
        11.6.1 SDL Plc (UK) Company Detail
        11.6.2 SDL Plc (UK) Business Overview
        11.6.3 SDL Plc (UK) Digital Experience Management Software Introduction
        11.6.4 SDL Plc (UK) Revenue in Digital Experience Management Software Business (2017-2022)
        11.6.5 SDL Plc (UK) Recent Development
    11.7 Sitecore (Denmark)
        11.7.1 Sitecore (Denmark) Company Detail
        11.7.2 Sitecore (Denmark) Business Overview
        11.7.3 Sitecore (Denmark) Digital Experience Management Software Introduction
        11.7.4 Sitecore (Denmark) Revenue in Digital Experience Management Software Business (2017-2022)
        11.7.5 Sitecore (Denmark) Recent Development
    11.8 Adobe Systems Incorporated (US)
        11.8.1 Adobe Systems Incorporated (US) Company Detail
        11.8.2 Adobe Systems Incorporated (US) Business Overview
        11.8.3 Adobe Systems Incorporated (US) Digital Experience Management Software Introduction
        11.8.4 Adobe Systems Incorporated (US) Revenue in Digital Experience Management Software Business (2017-2022)
        11.8.5 Adobe Systems Incorporated (US) Recent Development
    11.9 Acquia (US)
        11.9.1 Acquia (US) Company Detail
        11.9.2 Acquia (US) Business Overview
        11.9.3 Acquia (US) Digital Experience Management Software Introduction
        11.9.4 Acquia (US) Revenue in Digital Experience Management Software Business (2017-2022)
        11.9.5 Acquia (US) Recent Development
    11.10 Demandware (US)
        11.10.1 Demandware (US) Company Detail
        11.10.2 Demandware (US) Business Overview
        11.10.3 Demandware (US) Digital Experience Management Software Introduction
        11.10.4 Demandware (US) Revenue in Digital Experience Management Software Business (2017-2022)
        11.10.5 Demandware (US) Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Digital Experience Management Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Web Content Management
    Table 3. Key Players of Multi-Channel Customer Communication Management
    Table 4. Key Players of Customer Relationship Management
    Table 5. Key Players of Digital Employee Experience
    Table 6. Key Players of Web Portals
    Table 7. Key Players of Customer Experience Management
    Table 8. Key Players of Analytics
    Table 9. Global Digital Experience Management Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 10. Global Digital Experience Management Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 11. Global Digital Experience Management Software Market Size by Region (2017-2022) & (US$ Million)
    Table 12. Global Digital Experience Management Software Market Share by Region (2017-2022)
    Table 13. Global Digital Experience Management Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 14. Global Digital Experience Management Software Market Share by Region (2023-2028)
    Table 15. Digital Experience Management Software Market Trends
    Table 16. Digital Experience Management Software Market Drivers
    Table 17. Digital Experience Management Software Market Challenges
    Table 18. Digital Experience Management Software Market Restraints
    Table 19. Global Digital Experience Management Software Revenue by Players (2017-2022) & (US$ Million)
    Table 20. Global Digital Experience Management Software Market Share by Players (2017-2022)
    Table 21. Global Top Digital Experience Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Digital Experience Management Software as of 2021)
    Table 22. Ranking of Global Top Digital Experience Management Software Companies by Revenue (US$ Million) in 2021
    Table 23. Global 5 Largest Players Market Share by Digital Experience Management Software Revenue (CR5 and HHI) & (2017-2022)
    Table 24. Key Players Headquarters and Area Served
    Table 25. Key Players Digital Experience Management Software Product Solution and Service
    Table 26. Date of Enter into Digital Experience Management Software Market
    Table 27. Mergers & Acquisitions, Expansion Plans
    Table 28. Global Digital Experience Management Software Market Size by Type (2017-2022) & (US$ Million)
    Table 29. Global Digital Experience Management Software Revenue Market Share by Type (2017-2022)
    Table 30. Global Digital Experience Management Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 31. Global Digital Experience Management Software Revenue Market Share by Type (2023-2028)
    Table 32. Global Digital Experience Management Software Market Size by Application (2017-2022) & (US$ Million)
    Table 33. Global Digital Experience Management Software Revenue Market Share by Application (2017-2022)
    Table 34. Global Digital Experience Management Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 35. Global Digital Experience Management Software Revenue Market Share by Application (2023-2028)
    Table 36. North America Digital Experience Management Software Market Size by Country (2017-2022) & (US$ Million)
    Table 37. North America Digital Experience Management Software Market Size by Country (2023-2028) & (US$ Million)
    Table 38. Europe Digital Experience Management Software Market Size by Country (2017-2022) & (US$ Million)
    Table 39. Europe Digital Experience Management Software Market Size by Country (2023-2028) & (US$ Million)
    Table 40. Asia-Pacific Digital Experience Management Software Market Size by Region (2017-2022) & (US$ Million)
    Table 41. Asia-Pacific Digital Experience Management Software Market Size by Region (2023-2028) & (US$ Million)
    Table 42. Latin America Digital Experience Management Software Market Size by Country (2017-2022) & (US$ Million)
    Table 43. Latin America Digital Experience Management Software Market Size by Country (2023-2028) & (US$ Million)
    Table 44. Middle East & Africa Digital Experience Management Software Market Size by Country (2017-2022) & (US$ Million)
    Table 45. Middle East & Africa Digital Experience Management Software Market Size by Country (2023-2028) & (US$ Million)
    Table 46. Oracle Corporation (US) Company Detail
    Table 47. Oracle Corporation (US) Business Overview
    Table 48. Oracle Corporation (US) Digital Experience Management Software Product
    Table 49. Oracle Corporation (US) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 50. Oracle Corporation (US) Recent Development
    Table 51. SAP SE (Germany) Company Detail
    Table 52. SAP SE (Germany) Business Overview
    Table 53. SAP SE (Germany) Digital Experience Management Software Product
    Table 54. SAP SE (Germany) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 55. SAP SE (Germany) Recent Development
    Table 56. IBM Corporation (US) Company Detail
    Table 57. IBM Corporation (US) Business Overview
    Table 58. IBM Corporation (US) Digital Experience Management Software Product
    Table 59. IBM Corporation (US) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 60. IBM Corporation (US) Recent Development
    Table 61. Infosys (India) Company Detail
    Table 62. Infosys (India) Business Overview
    Table 63. Infosys (India) Digital Experience Management Software Product
    Table 64. Infosys (India) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 65. Infosys (India) Recent Development
    Table 66. Salesforce.Com (US) Company Detail
    Table 67. Salesforce.Com (US) Business Overview
    Table 68. Salesforce.Com (US) Digital Experience Management Software Product
    Table 69. Salesforce.Com (US) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 70. Salesforce.Com (US) Recent Development
    Table 71. SDL Plc (UK) Company Detail
    Table 72. SDL Plc (UK) Business Overview
    Table 73. SDL Plc (UK) Digital Experience Management Software Product
    Table 74. SDL Plc (UK) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 75. SDL Plc (UK) Recent Development
    Table 76. Sitecore (Denmark) Company Detail
    Table 77. Sitecore (Denmark) Business Overview
    Table 78. Sitecore (Denmark) Digital Experience Management Software Product
    Table 79. Sitecore (Denmark) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 80. Sitecore (Denmark) Recent Development
    Table 81. Adobe Systems Incorporated (US) Company Detail
    Table 82. Adobe Systems Incorporated (US) Business Overview
    Table 83. Adobe Systems Incorporated (US) Digital Experience Management Software Product
    Table 84. Adobe Systems Incorporated (US) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 85. Adobe Systems Incorporated (US) Recent Development
    Table 86. Acquia (US) Company Detail
    Table 87. Acquia (US) Business Overview
    Table 88. Acquia (US) Digital Experience Management Software Product
    Table 89. Acquia (US) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 90. Acquia (US) Recent Development
    Table 91. Demandware (US) Company Detail
    Table 92. Demandware (US) Business Overview
    Table 93. Demandware (US) Digital Experience Management Software Product
    Table 94. Demandware (US) Revenue in Digital Experience Management Software Business (2017-2022) & (US$ Million)
    Table 95. Demandware (US) Recent Development
    Table 96. Research Programs/Design for This Report
    Table 97. Key Data Information from Secondary Sources
    Table 98. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Digital Experience Management Software Market Share by Type: 2021 VS 2028
    Figure 2. Web Content Management Features
    Figure 3. Multi-Channel Customer Communication Management Features
    Figure 4. Customer Relationship Management Features
    Figure 5. Digital Employee Experience Features
    Figure 6. Web Portals Features
    Figure 7. Customer Experience Management Features
    Figure 8. Analytics Features
    Figure 9. Global Digital Experience Management Software Market Share by Application in 2021 & 2028
    Figure 10. Government Case Studies
    Figure 11. BFSI Case Studies
    Figure 12. IT & Telecommunication Case Studies
    Figure 13. Healthcare Case Studies
    Figure 14. Retail Case Studies
    Figure 15. Travel & Hospitality Case Studies
    Figure 16. Transportation & Logistics Case Studies
    Figure 17. Media & Entertainment Case Studies
    Figure 18. Others Case Studies
    Figure 19. Digital Experience Management Software Report Years Considered
    Figure 20. Global Digital Experience Management Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 21. Global Digital Experience Management Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 22. Global Digital Experience Management Software Market Share by Region: 2021 VS 2028
    Figure 23. Global Digital Experience Management Software Market Share by Players in 2021
    Figure 24. Global Top Digital Experience Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Digital Experience Management Software as of 2021)
    Figure 25. The Top 10 and 5 Players Market Share by Digital Experience Management Software Revenue in 2021
    Figure 26. North America Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. North America Digital Experience Management Software Market Share by Country (2017-2028)
    Figure 28. United States Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Canada Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Europe Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Europe Digital Experience Management Software Market Share by Country (2017-2028)
    Figure 32. Germany Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. France Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. U.K. Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Italy Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. Russia Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Nordic Countries Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Asia-Pacific Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Asia-Pacific Digital Experience Management Software Market Share by Region (2017-2028)
    Figure 40. China Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Japan Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. South Korea Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 43. Southeast Asia Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 44. India Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 45. Australia Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 46. Latin America Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 47. Latin America Digital Experience Management Software Market Share by Country (2017-2028)
    Figure 48. Mexico Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 49. Brazil Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 50. Middle East & Africa Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 51. Middle East & Africa Digital Experience Management Software Market Share by Country (2017-2028)
    Figure 52. Turkey Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 53. Saudi Arabia Digital Experience Management Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 54. Oracle Corporation (US) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 55. SAP SE (Germany) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 56. IBM Corporation (US) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 57. Infosys (India) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 58. Salesforce.Com (US) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 59. SDL Plc (UK) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 60. Sitecore (Denmark) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 61. Adobe Systems Incorporated (US) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 62. Acquia (US) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 63. Demandware (US) Revenue Growth Rate in Digital Experience Management Software Business (2017-2022)
    Figure 64. Bottom-up and Top-down Approaches for This Report
    Figure 65. Data Triangulation
    Figure 66. Key Executives Interviewed
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Companies Included in Reports:
Oracle Corporation (US)
SAP SE (Germany)
IBM Corporation (US)
Infosys (India)
Salesforce.Com (US)
SDL Plc (UK)
Sitecore (Denmark)
Adobe Systems Incorporated (US)
Acquia (US)
Demandware (US)
Frequently Asked Questions
Digital Experience Management Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Digital Experience Management Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Digital Experience Management Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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